Complete Design System
The client had a long-developed service portal for the users. Over the years, the portal had grown as the offering expanded and new services became available. The portal was developed by its own IT resources but quite independently by different teams. This generated difficulties with both its maintenance and development and its visual consistency. The client wanted to redesign and refresh the portal, improving visual consistency for users. However, the client was committed to ensuring that consistency was maintained for the future and that the work on the technical teams' side was more efficient.
Project in a nutshell
Industry
Financial
Technologies
HTML, CSS (SCSS), JS (ES6 and Vue), Figma
Duration
12 months
Team
3 UX Designers
2 UX Researcher
2 Frontend Developers
1 Backend Developer
1 Project Manager
1 QA specialist
Form of cooperation
Agile, Time & Material
Scope
Product workshops & analysis
Consulting - legal & regulations
UI/UX design
Technical stack assessment
Frontend development
QA
Innovations and challenges
Innovation in this project was the introduction of a new, systematic approach to the design and implementation of individual interface elements within the company. The system is scalable and continuously optimised. Individual elements are added and modified. An important KPI for the project is the optimisation of the working time of the design and development teams.
The underlying challenge was to create a coherent system of components in a manner that fixed the flaws in the legacy solution while maintaining a positive experience for users accustomed to using the legacy version of the portal.