Complete Design System

The client had a long-developed service portal for the users. Over the years, the portal had grown as the offering expanded and new services became available. The portal was developed by its own IT resources but quite independently by different teams. This generated difficulties with both its maintenance and development and its visual consistency. The client wanted to redesign and refresh the portal, improving visual consistency for users. However, the client was committed to ensuring that consistency was maintained for the future and that the work on the technical teams' side was more efficient.

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Project in a nutshell

Industry

Financial

Technologies

HTML, CSS (SCSS), JS (ES6 and Vue), Figma

Duration

12 months

Team

3 UX Designers

2 UX Researcher

2 Frontend Developers

1 Backend Developer

1 Project Manager

1 QA specialist

Form of cooperation

Agile, Time & Material

Scope
  • Product workshops & analysis

  • Consulting - legal & regulations

  • UI/UX design

  • Technical stack assessment

  • Frontend development

  • QA

Innovations and challenges

Innovation in this project was the introduction of a new, systematic approach to the design and implementation of individual interface elements within the company. The system is scalable and continuously optimised. Individual elements are added and modified. An important KPI for the project is the optimisation of the working time of the design and development teams.

The underlying challenge was to create a coherent system of components in a manner that fixed the flaws in the legacy solution while maintaining a positive experience for users accustomed to using the legacy version of the portal.

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